Privacy Policy
Last updated: August 20, 2025
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (first and last)
- Profile picture (if provided)
- Authentication tokens from Replit OAuth
Usage Data
We automatically collect information about your use of our service:
- Video URLs you submit for transcription
- Generated transcripts and SEO content
- Processing history and timestamps
- Usage statistics and cost estimates
- Social media account connections (usernames only)
Technical Data
We collect technical information including:
- IP address and browser information
- Device type and operating system
- Access times and referring URLs
- Error logs and performance metrics
2. How We Use Your Information
We use your information to:
- Provide video transcription and content generation services
- Maintain your account and processing history
- Improve our AI models and service quality
- Communicate about service updates and support
- Ensure security and prevent abuse
- Comply with legal obligations
3. Information Sharing
Third-Party Services
We share data with:
- OpenAI: Video audio and transcripts for AI processing
- Replit: Authentication and hosting services
- Video platforms: Only public URLs for content extraction
Legal Requirements
We may disclose information when required by law or to:
- Respond to legal process or government requests
- Protect our rights, property, or safety
- Investigate fraud or security issues
- Enforce our terms of service
4. Data Security
We implement security measures including:
- Encrypted data transmission (HTTPS)
- Secure database storage
- Access controls and authentication
- Regular security audits
- Temporary file cleanup after processing
5. Data Retention
We retain your data as follows:
- Account data: Until account deletion
- Processing history: Indefinitely for service improvement
- Temporary files: Deleted within 24 hours
- Analytics data: Aggregated and anonymized after 2 years
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of certain data uses
- Lodge complaints with data protection authorities
7. Cookies and Tracking
We use cookies for:
- Session management and authentication
- User preferences and settings
- Analytics and performance monitoring
- Security and fraud prevention
See our Cookie Policy for detailed information.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
9. International Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by data protection authorities
- Standard contractual clauses
- Vendor security certifications
10. Changes to This Policy
We may update this privacy policy periodically. We will notify you of material changes by:
- Email notification to registered users
- Prominent notice on our website
- Updated "last modified" date
11. Contact Us
For privacy-related questions or concerns, contact us at:
- Email: privacy@scribevids.com
- Contact form: scribevids.com/contact